Give OUT

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Give OUT

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Total Raised for
Give OUT Day 2018:

$987,166


Registration and Leaderboard Frequently Asked Questions for Nonprofit Organizations



These are some of the most frequently asked Registration and Leaderboard questions from organizations participating in Give OUT Day. You are able to scroll through all of the questions, or click the link to your specific question. For frequently asked questions about donation processing and setting up your account and profile page, please visit our Profile, Account, and Donation Processing FAQ.


Registration

1. Who is eligible to register for Give OUT Day?

2. How much does it cost for a nonprofit to participate?

3. How do I register my nonprofit to participate?

4. I've submitted my nonprofit's Click & Pledge application form, what happens next?

5. What information does TSYS need to set up my merchant bank account?

 

Leaderboards

6. How do I register for Leaderboard Prizes?

7. If my organization participated last year, do I still have to fill out the Participant Survey?

8. How does an organization win one of the Leaderboard Prizes?

9. We are a local or state-based organization. Why are we on the National Give OUT Day leaderboard?

10. What happens if we win more than one leaderboard?

 

 

Registration

1. Who is eligible to register for Give OUT Day

Nonprofits serving the LGBTQ community are eligible to participate in and raise funds through Give OUT Day. To be eligible to participate in Give OUT Day, organizations must be one of the following:

  • An incorporated 501(c)(3) nonprofit serving the LGBTQ community (for example, through health/human services (including HIV/AIDS service organizations primarily serving an LGBTQ constituency), social/recreational activities, arts and culture, faith-based, legal support, research, public education, issue-based services, advocacy,  operating LGBTQ community centers);
  • A fiscally sponsored organization or project (including artists or filmmakers) serving the LGBTQ community, and is receiving monies via an incorporated 501(c)(3) nonprofit.
  • A PFLAG, GSA, or GLSEN chapter; or 
  • A program exclusively serving the LGBTQ community housed within an incorporated 501(c)(3) nonprofit with a broader mission (e.g., an LGBTQ student center housed in a university or an LGBTQ outreach program at a non-LGBTQ-specific community services organization).
  • Government Agencies are not eligible to participate in Give OUT Day.

 

2. How much does it cost for a nonprofit to participate?

Nothing.  There is no set-up fee to participate. Nonprofits enroll through a simple online registration form and receive an individual merchant account for donations to be directly deposited into the nonprofit's bank account. Your nonprofit will receive 100% of all donations, less a processing fee of 3.75% fee +$.35 per transaction. These fees go to Click & Pledge, which provides the technology and platform for Give OUT Day. Horizons Foundation has raised the funds to make Give OUT Day 2017 possible and we take no percentage and no fee at all from donors’ contributions.

 

3. How do I register my nonprofit to participate?

Click here to register. Registration closes on March 21, 2018.
 

4. I've submitted my nonprofit's Click & Pledge application form, what happens next?

  • Application Submitted: Your application has been forwarded to Click & Pledge and merchant bank TSYS for review.
  • Sign Agreement: TSYS will contact you (Monday - Friday) for any additional information and then send the Merchant Account Agreement to be executed via eSignature. If you do not receive an email from TSYS in 24 hours, please check your SPAM folder. If no email is received, contact Click & Pledge here.
  • Two to Three Business Days: Once the Merchant Account Agreement has been signed, please allow two to three business days for the merchant account to be approved.
  • Click & Pledge Account Activation: Click & Pledge will send a "Welcome" email notifying you that your Click & Pledge account is ready to use with instructions on getting started.
  • Give OUT Day Profile Activation: Your nonprofit's profile page will be uploaded on the Give OUT Day website www.giveoutday.org. You will receive notification and instructions on how to customize your profile page including uploading a video, sharing your organizations mission and highlighting the areas of need.

 

5. What information does TSYS need to set up my merchant bank account?

TSYS will require banking information including a voided check to set up the merchant bank account so that the donations can be deposited directly into your organization's bank account. The U.S. Patriot Act, passed in 2001, requires financial institutions to collect certain personal information from individuals and organizations opening a new account. This includes:

  • A form of identification like a driver's license
  • Bank Account and routing numbers
  • Fundraising documentation for Nonprofits: a copy of your 501c3 IRS designation letter

Click here to learn more about the TSYS application

 

Also, the financial institution will keep this information on file in order to verify the person’s identity should any questions arise in the future.

 

 

Leaderboards

6. How do I register for Leaderboard Prizes?

All you need to do is complete this Participant Survey (estimated time to complete of 3-5 minutes). Your survey responses must be received by March 23, 2019 by 5 PM PT to be eligible for Leaderboard Prizes. Please see our Rules & Eligibilitypage for details on our leaderboard prizes.

 

 

7. If my organization participated last year, do I still have to fill out the Participant Survey?

Yes. The Participant Survey captures data we need to register your organization for appropriate Leaderboard(s).  Again, it will take just 2-5 minutes to complete.

 

8. How does an organization win one of the Leaderboard Prizes?

An organization can win a prize by having the most unique donors give on Give OUT Day. The larger prizes not only mean more money going for the winners, but also a better motivator for organizations’ boards and supporters to rally donations on the big day. Prizes are awarded by number of donors rather than total dollars raised both to give smaller organizations a fair chance and to honor the importance of all gifts to our movement, be they larger or smaller.

In order to qualify for the Leaderboard prizes ALL donations MUST be scheduled for or be made on April 18, 2019 (12:01am – 11:59pm EST). We strongly suggest you make donation scheduling an automatic default. Click here for instructions on how to schedule donations.

 

 

9. We are a local or state-based organization. Why are we on the National Give OUT Day leaderboard?

The National Give OUT Day leaderboards are open to every organization that registers and fills out the Participant Survey, regardless of the geographic scope of your work. You may also be eligible for one or more of the regional or other leaderboards. Your organization will be entered into all appropriate leaderboards for which you are eligible.

 

10. What happens if we win more than one leaderboard?

Leaderboard prizes are exclusive, meaning each organization can only win one leaderboard. In the event you win more than one leaderboard, you will be awarded the prize with the highest dollar value. Leaderboards will be finalized by Horizons Foundation staff during an audit of donations within two business days of the event. You should not assume leaderboard placements are final until Horizons announces the winners.

 

 

If you have a question you don't see here, email us at giveoutday@horizonsfoundation.org

Thank you for participating in Give OUT Day!